Calizy simplifies the assistance process for both policyholders and networks

Gain in efficiency: Calizy scheduling allows you to make appointments with your network within the terms of your contracts. The appointments are organized according to your available resources: efficiency and collaboration go hand in hand.

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They trust us:

+67%

of productivity

+35%

of appointments

-30%

of missed appointments

+22%

transformation

Assistance

Are you a company or an assistance partner?

Calizy facilitates the qualification and planning of your interventions

Minimize your outbound calls with qualified appointment links

Go from IVR to appointment, Calizy is compatible with your IVR partners

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Productivity

Plan in one click according to your contracts

Calizy's appointment scheduling interfaces take into account your network's contracts: reserved time slots, on-call time, hours or turnover. Save time for your teams and collaborate easily with your network of partners.

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Multichannel

Absorb your activity peaks with multi-channel

Calizy offers multiple appointment channels to absorb call variations: web deflection, targeted sms campaigns in case of major events, sending of appointment links in case of no answer...Create an appointment path that suits you.

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Steering

Monitor the performance of your partners on a daily basis

The Calizy dashboards give you a detailed account of your network's activity. By partner, by region or by type of intervention, you can evaluate the volume and quality of intervention appointments, the deadlines and the customer demand.

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Innovation

From the IVR to the appointment, create a seamless journey

Offer qualified appointments without breaking the channel. Calizy is compatible with your chatbot and callbot tools. Your prospects and customers are engaged with an appointment without leaving the conversation.

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